Advice & Inspiration
Welcome to our blog post section where we have helpful articles and videos to help you from designing your garden project to finishing tips on all our products
Showroom Now Open Mon-Thur 8:30-14:30. Fri/Sat/Sun By Appointment
!!! FREE DELIVERY on all orders over £1200 !!!
Welcome to our blog post section where we have helpful articles and videos to help you from designing your garden project to finishing tips on all our products
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Delivery Info:
We aim to dispatch all orders within 48hrs. If you are in a major rush we will do our best to get your order out sooner. Sometimes we are able to deliver same day.
Our drivers work 7 days a week so evenings and weekend slots are available.
We use our own drivers and vehicles for most of our deliveries to ensure we keep control over time scales and damages.
Our standard vehicles are LWB sprinter sized vans, if there are any access issues please advise when ordering.
Our drivers will unload your order by hand, usually they will stack it on a driveway or garden. If there is a long distance between where they are able to park and where the boards need to be stacked please advise when ordering.
For small parts we may use national delivery services depending on size and qty, if we do dispatch yours goods with a 3rd party you will be notified once the package has been delivered to their depot.
Free & Friendly Advice:
Feel free to call in or ring our team to ask any questions you may have regarding, sizes, quantities, design, availability or anything else. Although we are not fitters we do speak to lots of installers and receive feedback from other customers on a daily basis. We are happy to discuss and advise where possible to assist you. We may also have other products or end of line deals which are not listed on the website that may be suitable for smaller or unusual projects.
Guarantees:
Our 10yr standard guarantee is manufacturer backed for faulty items, this means we may have to wait on their decision before authorising a claim .
If the guarantee term is different for certain products this will be noted in the product description.
The guarantee is subject to certain terms and conditions and a site inspection or photographic evidence may be required.
Proof of purchase is required.
The boards must have been fitted onto a level and sound base with a slight fall for drainage with the correct number of fixings/clips for that model of board. The spacing between joist must also be no more than 400mm, one clip per joist is expected.
The guarantee does not cover damage or staining caused from mis use or general wear and tear.
All composite fades in UV light over time as do most products, any claims for fading are limited to the initial 6 months as that is the period where the initial fading will take place, during this period you can expect upto a 10% fade to occur then this will settle down.
Free
Samples
Free Samples
If you’re unsure of what decking you need then ask for a free sample. We pride ourselves on the quality of our products. You won’t be dissapointed
What Happens Next?
Click on the button above and complete the sample request form. We won’t pester you with follow up calls or add you to any mailing lists. If you like our product and would like to order in the near future, that would be great!!