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Showroom Now Open Mon-Thur 8:30-14:30. Fri/Sat/Sun By Appointment

 Call us on
0161 399 1837/07951 728 742

!!! FREE DELIVERY on all orders over £1200 !!!

Privacy Policy

Who we are

Our website address is: https://deckkingdom.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Leaving a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Passwords

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Delivery Info:

We aim to dispatch all orders within 48hrs. If you are in a major rush we will do our best to get your order out sooner. Sometimes we are able to deliver same day.

Our drivers work 7 days a week so evenings and weekend slots are available. 

We use our own drivers and vehicles for most of our deliveries to ensure we keep control over time scales and damages.

Our standard vehicles are LWB sprinter sized vans, if there are any access issues please advise when ordering.

Our drivers will unload your order by hand, usually they will stack it on a driveway or garden. If there is a long distance between where they are able to park and where the boards need to be stacked please advise when ordering.

For small parts we may use national delivery services depending on size and qty, if we do dispatch yours goods with a 3rd party you will be notified once the package has been delivered to their depot.

Free & Friendly Advice:

Feel free to call in or ring our team to ask any questions you may have regarding, sizes, quantities, design, availability or anything else. Although we are not fitters we do speak to lots of installers and receive feedback from other customers on a daily basis. We are happy to discuss and advise where possible to assist you. We may also have other products or end of line deals which are not listed on the website that may be suitable for smaller or unusual projects.

Guarantees:

Our 10yr standard guarantee is manufacturer backed for faulty items, this means we may have to wait on their decision before authorising a claim .

If the guarantee term is different for certain products this will be noted in the product description.

The guarantee is subject to certain terms and conditions and a site inspection or photographic evidence may be required.

Proof of purchase is required.

The boards must have been fitted onto a level and sound base with a slight fall for drainage with the correct number of fixings/clips for that model of board. The spacing between joist must also be no more than 400mm, one clip per joist is expected.

The guarantee does not cover damage or staining caused from mis use or general wear and tear.

All composite fades in UV light over time as do most products, any claims for fading are limited to the initial 6 months as that is the period where the initial fading will take place, during this period you can expect upto a 10% fade to occur then this will settle down.

Free

Samples

Free Samples

If you’re unsure of what decking you need then ask for a free sample. We pride ourselves on the quality of our products. You won’t be dissapointed

What Happens Next?

Click on the button above and complete the sample request form. We won’t pester you with follow up calls or add you to any mailing lists. If you like our product and would like to order in the near future, that would be great!!

Deck Kingdom
5.0
Based on 28 reviews
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